Strategist, facilitator, human.

Hi, I’m Jackie Colburn.

With more than 17 years of experience helping teams from across industries, my mission as a facilitator is to empower companies to unlock possibilities and design a better way forward. 

My background.

I have deep expertise in technology and digital product. My customized workshops provide the structure required to quickly align and accelerate a plan or idea, whether I’m working with startups or Fortune 50 clients. 

Before launching my Facilitation and Strategy practice in 2017, I spent ten years in product leadership and strategy at two digital product firms, guiding groups through the development of new business ideas and bringing them to market. 

I have run Design Sprint trainings with John and Jake, authors of the Sprint Book, and I co-authored the Remote Design Sprint Guide at the start of the pandemic to help teams adapt quickly. My client work includes projects with organizations such as Allina Health, Ameriprise Financial, Best Buy, Kantar and more.

My approach.

My style is both direct and intuitive: I empower teams to do their best work by balancing the right amount of structure with a deep understanding of group dynamics.

My goal as your guide is to build more collaborative teams capable of creating and pushing new ideas forward with clarity and confidence. Because an empowered team is the key to unlocking possibilities.

Whether you need to build a prototype, rally stakeholders, give a new idea momentum, or anything in between, my strategic guidance will ensure your team uncovers the right solutions to move your business forward.


My values.

I approach my client work the same way I move through life. That means I:

  • Lead with honesty and kindness: I’m committed to helping people feel seen and heard so they’re comfortable speaking up, sharing their thoughts, and collaborating with others. 

  • Exercise directness and won’t rest until there’s clarity: Working through ambiguity to  create shared meaning and understanding is the key to alignment, whether I’m sending a client email, negotiating with my toddler, or leading a team.

  • Remain curious and open: I’m forever learning, experimenting, exploring and refining the way work is done – from workshop planning and execution, to refining how I run my own business.

  • Always put humans first: People are our biggest asset, which means every method, tool and approach I choose is selected to bring out the very best in every person.

Reach out to see how we might partner.