The outputs of a Design Sprint are most powerful when they’re supported by leaders in the organization. I designed a way to involve key decision makers in the process so that their presence feels constructive. Use my facilitator-approved approach to add manageable and productive stakeholder reviews to your sessions!

Human-centered design principles have gotten a lot of traction over the past two decades – so much so that the term has gotten a little buzz-wordy. Despite some of the shininess wearing off, these principles are still as important and effective as ever. This article covers four in particular that I think are powerful leadership mindsets with the potential for big impact, and how to activate them.

If you’re a leader kicking off a new project with your team, or ideating on a new product your company could launch, it’s essential to be intentional about how you plan for and guide collaborative sessions to make them a success. Apply these five facilitation learnings to your work to ramp up the effectiveness of your collaborative sessions, and have a more powerful impact on the teams you lead.

Design Sprints have the incredible ability to unlock the full potential of a team’s creativity and push innovation to new heights – that’s why they’re such a powerful leadership tool. After nearly eight years of facilitating Design Sprints, I can confidently say they’re just as effective now as they ever were. If you’re having a hard time getting over the commitment hump, here are 5 reasons why you really can’t afford not to Sprint with your team.

In today’s installment of my series on intelligent workshop design, I’ll be sharing my favorite facilitation activities for idea generation – the ones that elevate brainstorming sessions from mere discussions to the kind of collaboration that produces actionable, viable possibilities.

In a perfect world, we'd have perfect professional chemistry with all of our colleagues. But alas, it's not a perfect world—not even close. Fortunately, even if there are certain stakeholders you mesh with less than others, it's almost always possible to overcome personality clash and find a way forward. Here are the tips I've found to be most helpful for working with, not against, your most difficult teammates.

Today, I’m sharing my prototyping hacks to help your team create the best initial, simplified version of their design – one that’s ready to be tested, iterated on, and validated. See why getting it right is so important, and lift these activities to streamline the next session you facilitate for your team.

Part 2 of this series on workshop design is all about understanding the customer and their needs. This article includes some resources and sample activities you can leverage as you design your workshop flow — they’re activities I use in my own work as a facilitator.

In this five-part series, I’ll break down the arc of a winning workshop from beginning to end, with guidance around how the session might flow and sample activities you can copy/paste into your own plans. Part 1 of this series and today’s focus is all about grounding and expectation setting: the foundation of any workshop.

Want to cultivate a more dynamic, engaged, and successful organization? Who doesn’t! One of the most impactful ways to achieve this goal is to take a more intentional approach to innovation. Learn the benefits of doing so, and three different workshops formats that will jumpstart the process for you team.

Constraint is critical to making sure ideas come to fruition. When we stop perceiving it as a barrier to success and instead embrace it as a necessary component to innovation, only then can teams tap into their best creative ideas — the ones that move the needle for the business, and provide deep value to the customer. Here are three ways to lean in.

Did you know that most people agree de-titled introductions are preferred when kicking off workshops and meetings? Here’s why it’s so powerful, and the benefits it brings to the workshop space.

When facilitating teams embarking upon strategic work, one of the most important alignment exercises you can cover is defining what success looks like. My go-to is the playing field method, where success is defined by the participants in terms of good, better and best. Those milestones can refer to interim goals that happen en route to a home run, or different versions of success that range from most realistic to most ambitious. Here’s how to do it.

You know that really long follow-up email that goes out after most meetings? This exercise aims to eliminate it by asking teams to align on what should happen next before they leave the room. Try my Time Horizons activity at the end of any strategic workshop, Design Sprint, or big meeting as a way to organize what will happen next, and who will be responsible for doing it by when.

Assets and liabilities is an exercise I often facilitate with teams to take an inventory and drive a shared understanding of what’s working for and against the team. It’s super straightforward and something you can include in many endeavors, from strategic planning workshops and idea-generation sessions, to prototyping workshops.

Customer interviews are an opportunity to put a prototype in front of real people to learn what is and isn’t working so you can adjust accordingly. In order for it to work, you need to get the right information from your interviewees. This downloadable guide will help you understand how to craft questions that will get the right information flowing.

Should we default to in-person meetings as pandemic restrictions ease, or should virtual meeting spaces remain as ubiquitous for their ability to increase collaboration and accessibility? To answer that question, let’s look at the pluses and minuses of remote, in-person and hybrid workshops, according to Steph Cruchon and me.

The most fruitful teams know their purpose, what their responsibilities are, and have a sense of camaraderie with their colleagues. When these dimensions align, people perform better (which is good for both them and the company alike). But how do we get teams to get along? Cooperation doesn’t come at the snap of a finger — it’s cultivated with intention and is the precursor to everything else.

At the beginning of my facilitation career I felt vulnerable leading sessions because I thought I should know every answer, and I took it personally if things detoured from the original plan. Now I know that these are classic characteristics of a Performance Mindset and they often stand in the way of effective leadership and team success. Being able to unlock possibility requires a shift in your attitude across several dimensions.

If you find yourself organizing meetings, planning workshops, and project kickoffs, and need a little support outlining who, what, when, where and why, this worksheet is your new best friend. Learn how I use it and download the template for free.