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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.
I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.
How to Make Progress Without Consensus: Guiding People Through Misalignment
One of the biggest leadership traps is believing that progress requires consensus. But the challenge isn't getting everyone to think alike. It's learning how to communicate, make decisions, and build momentum when they don't. Here are three mindsets that will help you approach this conundrum with more ease and success.
The Difference Between Leading & Facilitating
Leadership requires judgment and direction. Facilitation requires neutrality and mechanics. When one person tackles both simultaneously, progress suffers. This article explores why the balance is so challenging, and the importance and benefits of separating the roles.
5 superpowers every facilitator needs
Whether you’ve been facilitating for a while, or are just dipping your toe in, these 5 superpowers will help elevate your ability to successfully guide people through the winding road of decision making, ideation, and problem solving, all in the spirit of helping them do their best work.
5 ways to facilitate better team collaboration
With people working in distributed, remote, and hybrid capacities, teams are more reliant than ever on virtual meetings and workshops to help accelerate ideas and projects. But how do we overcome meeting fatigue and skepticism? With the right tools, methods, and activities, we can make meetings more productive and enjoyable. The facilitator-approved tips in this article will help you do just that!
How to use visual aids to facilitate better collaboration
Visual aids are a necessary tool for anyone who facilitates group collaboration. They break up dense information, activate different parts of the brain, and help participants better visualize ideas. As a facilitator, there are three primary ways I use visual aids, which I’ll cover in this article along with some examples you can apply directly to your work.
4 tips to level up your facilitation skills
If you lead meetings or workshops regularly, you know things are going well when sessions feel productive, seamless, and collaborative. So, how do you access more of that and minimize the hard stuff, like disengaged or disruptive participants? And how do you ensure you’re unlocking the most potential from everyone, reducing friction and resistance along the way? Here are my favorite tips to help you do just that!
Lead better with these human-centered design mindsets
Human-centered design principles have gotten a lot of traction over the past two decades – so much so that the term has gotten a little buzz-wordy. Despite some of the shininess wearing off, these principles are still as important and effective as ever. This article covers four in particular that I think are powerful leadership mindsets with the potential for big impact, and how to activate them.
The dos and don'ts of a successful workshop
Here are my facilitator-approved dos and don'ts for running a successful strategic workshop, whether you’re leading a planning session, collaborative brainstorm, or facilitating another type of strategic gathering. These tips will help you turn the momentum you generate into tangible results.
The best way to understand user needs and pain points without a big research budget
Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Learn how to overcome research analysis paralysis with some actionable methods for gathering and applying insights – all without a big research budget.
3 facilitation techniques for effective group decision making
Helping teams make decisions can be a complex process when there are various group dynamics, cultural quirks, and political intricacies at play. But it doesn't have to be. Let’s explore a few essential facilitation techniques that empower groups to harness their collective wisdom, navigate challenges, and arrive at well-informed decisions.
Become a better facilitator with 5 tips for improving your active listening skills
The ability to be an active listener is pretty much a non-negotiable for facilitators, but that doesn’t mean the skill comes naturally to everyone. If you want a little support honing your active listening skills, here are 5 actionable tips you can start folding into your facilitation practice to make your sessions a more positive experience for everyone.
The facilitator's dilemma: How much subject-matter expertise do you really need to lead an effective workshop?
Doing some backgrounding is a standard part of a facilitator’s prep process, but finding success is actually more about learning to discern between too much, not enough, and just the right amount of intel. So, what does “just right” look like? That’s exactly what I’m breaking down to help you better focus your energy and let go of expectations that you need to have all the answers.