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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.

I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.

How to Make Progress Without Consensus: Guiding People Through Misalignment

One of the biggest leadership traps is believing that progress requires consensus. But the challenge isn't getting everyone to think alike. It's learning how to communicate, make decisions, and build momentum when they don't. Here are three mindsets that will help you approach this conundrum with more ease and success.

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Facilitation Resources Jackie Colburn Facilitation Resources Jackie Colburn

5 ways to facilitate better team collaboration

With people working in distributed, remote, and hybrid capacities, teams are more reliant than ever on virtual meetings and workshops to help accelerate ideas and projects. But how do we overcome meeting fatigue and skepticism? With the right tools, methods, and activities, we can make meetings more productive and enjoyable. The facilitator-approved tips in this article will help you do just that!

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Facilitation Resources Jackie Colburn Facilitation Resources Jackie Colburn

How to use visual aids to facilitate better collaboration

Visual aids are a necessary tool for anyone who facilitates group collaboration. They break up dense information, activate different parts of the brain, and help participants better visualize ideas. As a facilitator, there are three primary ways I use visual aids, which I’ll cover in this article along with some examples you can apply directly to your work.

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Facilitation Resources Jackie Colburn Facilitation Resources Jackie Colburn

4 tips to level up your facilitation skills

If you lead meetings or workshops regularly, you know things are going well when sessions feel productive, seamless, and collaborative. So, how do you access more of that and minimize the hard stuff, like disengaged or disruptive participants? And how do you ensure you’re unlocking the most potential from everyone, reducing friction and resistance along the way? Here are my favorite tips to help you do just that!

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Facilitation Resources Jackie Colburn Facilitation Resources Jackie Colburn

Lead better with these human-centered design mindsets

Human-centered design principles have gotten a lot of traction over the past two decades – so much so that the term has gotten a little buzz-wordy. Despite some of the shininess wearing off, these principles are still as important and effective as ever. This article covers four in particular that I think are powerful leadership mindsets with the potential for big impact, and how to activate them.

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The best way to understand user needs and pain points without a big research budget

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Learn how to overcome research analysis paralysis with some actionable methods for gathering and applying insights – all without a big research budget.

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3 facilitation techniques for effective group decision making

Helping teams make decisions can be a complex process when there are various group dynamics, cultural quirks, and political intricacies at play. But it doesn't have to be. Let’s explore a few essential facilitation techniques that empower groups to harness their collective wisdom, navigate challenges, and arrive at well-informed decisions.

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Become a better facilitator with 5 tips for improving your active listening skills

The ability to be an active listener is pretty much a non-negotiable for facilitators, but that doesn’t mean the skill comes naturally to everyone. If you want a little support honing your active listening skills, here are 5 actionable tips you can start folding into your facilitation practice to make your sessions a more positive experience for everyone.

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The facilitator's dilemma: How much subject-matter expertise do you really need to lead an effective workshop?

Doing some backgrounding is a standard part of a facilitator’s prep process, but finding success is actually more about learning to discern between too much, not enough, and just the right amount of intel. So, what does “just right” look like? That’s exactly what I’m breaking down to help you better focus your energy and let go of expectations that you need to have all the answers.

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