What does a workshop need in order to shift from good to great? How do you ensure the team leaves with many fruitful outcomes rather than a few OK options? Leading impactful workshops starts with a strong facilitation skill set that plays to people’s strengths, manages against biases, and leads with humility. When you make a few adjustments to how you lead and prepare, the result is a more productive and aligned group. Here’s how.

The most fruitful teams know their purpose, what their responsibilities are, and have a sense of camaraderie with their colleagues. When these dimensions align, people perform better (which is good for both them and the company alike). But how do we get teams to get along? Cooperation doesn’t come at the snap of a finger — it’s cultivated with intention and is the precursor to everything else.

2020 required many of us to learn new tools, methods and techniques to fit the new digital/virtual/remote way of working. Attitude is quite possibly one of the strongest assets we have for navigating the unknown, but there are a handful of other adaptations facilitators should consider to help manage the (seemingly) unmanageable

At the beginning of my facilitation career I felt vulnerable leading sessions because I thought I should know every answer, and I took it personally if things detoured from the original plan. Now I know that these are classic characteristics of a Performance Mindset and they often stand in the way of effective leadership and team success. Being able to unlock possibility requires a shift in your attitude across several dimensions.

How can we make meetings the productive, efficient, good-natured gatherings they were intended to be? My answer: never head into a meeting without an understanding of where we intend to go together. Here are some specific tactics to make this dream a reality for both meeting attendees and organizers.

Comfort is physical, mental and emotional. It’s applicable to introverts and extroverts. And it’s something that facilitators should prioritize cultivating. Why? Because a group of comfortable humans is more likely to produce / co-create / unlock their best work yet. Leverage these 6 methods at your next session and see if you observe a difference.

If you find yourself organizing meetings, planning workshops, and project kickoffs, and need a little support outlining who, what, when, where and why, this worksheet is your new best friend. Learn how I use it and download the template for free.

Many of us may already demonstrate facilitator tendencies naturally without even knowing it. Whether you’re looking for a career change, or simply feel curious about cultivating this skillset, these six behaviors might indicate that facilitation is in your DNA.

Workshop methods that can be applied to meetings so we can be more intentional about how the diverse voices in the room are heard and represented.

If you lead workshops and Design Sprints, you’ll need to involve key decision makers in the process so that it’s constructive rather than disruptive. Having a formula to handle these situation is especially important when working with big orgs. Check out my approach to the process so that your experience feels constructive and controlled.

How a Strategic Planning & Roadmapping Session helped an essential program adapt and evolve in a very short amount of time to support the growth of the business.

When each of us thrive, we all thrive, and from this spirit my Sprint For Good program was born. The program is a way to bring deserving organizations and missions a chance to meaningfully move their business, product and/or service forward. That includes the opportunity to participate in full-blown Design Sprints, Strategic Planning Sessions, and more.

What do purpose, adult friendships, languishing and Barack Obama have in common? My latest reading list, as a matter of fact. This installment explores themes across community and relationship building, as well as examining present-day problem solving.

I’ve curated a list of 3 principles that will help you nail the facilitation of customer interviews, manage different personalities, and extract the quality feedback you need to move your product or business idea forward. When we share insights with each other, we all benefit! And it all starts with a proven process.

Whether you’re leading an hourlong workshop or a five-day Design Sprint, there are a few things you can do to protect yourself from feeling emotionally drained and completely exhausted. My hope in sharing these 3 steps — which are my own learnings that I practice every day— is that they save you from feeling burnt out and get you back to the things you love.

Testing is arguably one of the most critical parts of the Design Sprint process. If you’re running a remote process, here’s a straightforward and streamlined way to stay organized and collect this key feedback from testers.

Jackie believes in service. She has been volunteering for most of her life and has worked with organizations in the Twin Cites such as Amicus (Prisoner mentorship program), Free Arts Minnesota, and as a hospice volunteer. When she started her business, she committed to giving back to help her community thrive. Each year, she offers her services pro bono.

The ways in which we collaborate have changed a lot as a result of the pandemic. More virtual meetings, more screen time, more A/V issues, and way more sneak peeks into our colleagues’ lives. While it’s certainly not a perfect reality, certain aspects of shifting to a remote model have resulted in a lot of positive outcomes for facilitator. Here are 4 examples.

Your job as a facilitator isn’t to show off with your knowledge of the business; it’s to drive people through a process that lands on a desired outcome. A few learnings have completely transformed the way I facilitate today.

Have you decided to lead your first Design Sprint and need some support? Or, maybe you’ve done it before and are looking for ways to make the experience even smoother and more productive. Every situation may be unique, but the DNA of the Design Sprint is hardwired to guide effective outcomes. With that in mind, and thanks to my own trial and error, I’ve honed in on what I think are the key pillars for a successful Design Sprint.