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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.

I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.

Move to design the future

When I facilitate Design Sprints, physical movement is a part of the equation. We get up and move around the room. We stand and gather round for sharing ideas. We go out into the world to observe the environments that people live and work in. Motion creates a noticeable shift and more ideas come forth than they do when a group is sitting still around a table.

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Product Strategy & Leadership Jackie Colburn Product Strategy & Leadership Jackie Colburn

Interaction design should equal positive ROI

Every time we have an interaction with another person we are creating a unique exchange that lives outside of the space that those individuals inhabit. When we have a choice about who we create with (meaning, they aren’t our blood relatives) we choose the people who provide us something good; something that makes our life more pleasurable or easier than it would be without the exchange.

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Product Strategy & Leadership Jackie Colburn Product Strategy & Leadership Jackie Colburn

Why “set it and forget it” never works for products

When you launch and observe how people interact with your product you can continuously make changes. The user responses will be influenced by what they want, need and expect. What they want, need and expect is influenced by the other things they interact with every day. With every beautifully designed experience that someone has, their expectations are elevated.

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Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

6 ways to stay positive without fooling yourself

As Henry Ford once said, “Whether you think you can or can’t, you’re right.” That’s a powerful idea, and it’s one any inventor or creative person needs pushing them onward. There are risks, however, to blindly thinking you can do something and proceeding into dangerous territory. On the other side, there is risk in thinking you can’t do something and limiting possibility before you’ve even begun.

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Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

6 ways to be your authentic self at work

Have you ever been in a meeting with a bunch of people and felt like everyone is holding back? You hear people making statements, but the statements have no soul. Their bodies are in the room, but they are not authentically present. As a result, you end up with a bunch of stale, careful statements about what someone thinks someone else wants to hear. Here are a few tips to avoid these scenarios and be your most authentic self at work.

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Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

What I learned in the woods

A meditation on sameness, snowflakes & nothingness. I went this weekend to a place in the woods called Pacem in Terris. One hour north of the city of Minneapolis. This is a place where you can spend time in solitude. Uninterrupted. For as long as you like. I thought just under 2 days would be about right for me this time.

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Facilitation Resources Jackie Colburn Facilitation Resources Jackie Colburn

Why Every Business Should Prototype

From low-fi, hand-drawn sketches to wireframes or clickable demos, we recommend prototyping with both your stakeholders as well as target users. Sometimes our prototypes are solely for the internal team to vet out interaction patterns. We often focus on an MVP (Minimum Viable Product) release. However, MVP is not an excuse to suck.

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