Whether you’re a facilitator or a business leader, here you’ll find resources, tools and how-to guides aimed at helping your teams — and your business objectives — achieve their potential.

3 ways to embrace constraint to unlock creativity

Constraint is critical to making sure ideas come to fruition. When we stop perceiving it as a barrier to success and instead embrace it as a necessary component to innovation, only then can teams tap into their best creative ideas — the ones that move the needle for the business, and provide deep value to the customer. Here are three ways to lean in.

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Facilitation Resources, Strategic Workshops Jackie Colburn Facilitation Resources, Strategic Workshops Jackie Colburn

Plan and pace activities like a pro with the 5 chapters of workshop design

Most workshops follow a common arc from beginning to end, with five very distinct chapters along the way. Understanding these chapters and the goals for each can be helpful in narrowing down or honing in on the right activities to use to help achieve the desired outcomes for your workshop. Take a look at the chapters and a few example methods to make the planning part of your job a lot more straightforward.

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Playing Field: My go-to method for defining success

When facilitating teams embarking upon strategic work, one of the most important alignment exercises you can cover is defining what success looks like. My go-to is the playing field method, where success is defined by the participants in terms of good, better and best. Those milestones can refer to interim goals that happen en route to a home run, or different versions of success that range from most realistic to most ambitious. Here’s how to do it.

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Horizons: My go-to method for wrapping up a session

You know that really long follow-up email that goes out after most meetings? This exercise aims to eliminate it by asking teams to align on what should happen next before they leave the room. Try my Time Horizons activity at the end of any strategic workshop, Design Sprint, or big meeting as a way to organize what will happen next, and who will be responsible for doing it by when.

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Assets & Liabilities: My go-to method for taking inventory with teams

Assets and liabilities is an exercise I often facilitate with teams to take an inventory and drive a shared understanding of what’s working for and against the team. It’s super straightforward and something you can include in many endeavors, from strategic planning workshops and idea-generation sessions, to prototyping workshops.

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Lead better customer interviews with this downloadable guide

Customer interviews are an opportunity to put a prototype in front of real people to learn what is and isn’t working so you can adjust accordingly. In order for it to work, you need to get the right information from your interviewees. This downloadable guide will help you understand how to craft questions that will get the right information flowing.

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Two experts dish on how to win at workshops whether you’re remote, in person, or hybrid

Should we default to in-person meetings as pandemic restrictions ease, or should virtual meeting spaces remain as ubiquitous for their ability to increase collaboration and accessibility? To answer that question, let’s look at the pluses and minuses of remote, in-person and hybrid workshops, according to Steph Cruchon and me.

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3 creative sketching exercises to include in your next workshop

Engaging your team’s creative prowess is key to unlocking new ideas and uncovering solutions. To help them get there, your workshop design should include activities that encourage people to feel empowered when drawing, or suss out if an idea is worth exploring further, or get unstuck when new or different ideas just aren’t coming naturally. Here are three sketching exercises I like to use for design workshops, and that you can borrow for your next session.

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Creativity, Facilitation Resources Jackie Colburn Creativity, Facilitation Resources Jackie Colburn

The missing step you’ll want to include in your next brainstorming workshop

Most of us have participated in a brainstorm before: ideas bounce around the room, every option is captured, and the output is a big list of possibilities. So, how do you narrow down the prospects to identify the most viable ideas that will actually move the needle for your business? I came up with my own formula to tackle this challenge, which I’m breaking down here in hopes it helps your teams find clarity sooner, and identify the best solution to the problem at hand.

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Being Human Jackie Colburn Being Human Jackie Colburn

5 tips for living and working with ease this summer

I’ve made it my mission to bring more ease into more areas of my life this year. I’ve found that it’s difficult to meet challenges with ease at first, but once you get into the rhythm the attitude is contagious and pays dividends, both personally and professionally. Here’s what I’ve been practicing every day.

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