Being able to give direct feedback is one of the most important aspects of leadership. It can sometimes feel easier to dodge direct language or soften our words too much because we think we’re being kind. But, as Brené Brown reminds us, “Clear is kind. Unclear is unkind.” Let’s talk about what it looks like to be clear and kind, along with 5 ways to give feedback more effectively.

If you’re thinking about leading a workshop yourself, learn about the five most common roadblocks that stall progress, along with a few of my facilitator-approved tips for getting ahead of the spiral.

How do you confidently improve and refine a mature product while mitigating risks and maintaining user trust? A Design Sprint may be just what you need. Learn why and how to run a Design Sprint for your mature product, with some tangible evaluation criteria to help you determine if a Design Sprint is right for your team.

When conflict arises in work and life, it can seem easier to ignore or divert, but finding middle ground helps us become more resilient, better communicators and de-escalators, and better at embracing diverse perspectives. In this article, you’ll learn facilitator-approved tools and mindsets to better navigate hard conversations at work and in your personal life.

Whether you’ve been facilitating for a while, or are just dipping your toe in, these 5 superpowers will help elevate your ability to successfully guide people through the winding road of decision making, ideation, and problem solving, all in the spirit of helping them do their best work.

In this article, learn about the essential yet undervalued bookends of workshops: the prep work and wrap-up activities. The tips in this article will help elevate your workshop design, support better outcomes for the teams you lead, and set you up for success as a facilitator.

With people working in distributed, remote, and hybrid capacities, teams are more reliant than ever on virtual meetings and workshops to help accelerate ideas and projects. But how do we overcome meeting fatigue and skepticism? With the right tools, methods, and activities, we can make meetings more productive and enjoyable. The facilitator-approved tips in this article will help you do just that!

If you lead meetings or workshops regularly, you know things are going well when sessions feel productive, seamless, and collaborative. So, how do you access more of that and minimize the hard stuff, like disengaged or disruptive participants? And how do you ensure you’re unlocking the most potential from everyone, reducing friction and resistance along the way? Here are my favorite tips to help you do just that!

Jackie believes in service. She has been volunteering for most of her life and has worked with organizations in the Twin Cites such as Amicus (Prisoner mentorship program), Free Arts Minnesota, and as a hospice volunteer. When she started her business, she committed to giving back to help her community thrive. Each year, she offers her services pro bono.