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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.
I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.
My new favorite icebreaker for inspiring teams
Icebreakers have the power to create connection, help people feel more comfortable, and shift a group’s energy for the better. Here’s one that’s perfect for when you’re about to embark on a day of ideation and brainstorming.
Lead better customer interviews with this downloadable guide
Customer interviews are an opportunity to put a prototype in front of real people to learn what is and isn’t working so you can adjust accordingly. In order for it to work, you need to get the right information from your interviewees. This downloadable guide will help you understand how to craft questions that will get the right information flowing.
Two experts dish on how to win at workshops whether you’re remote, in person, or hybrid
Should we default to in-person meetings as pandemic restrictions ease, or should virtual meeting spaces remain as ubiquitous for their ability to increase collaboration and accessibility? To answer that question, let’s look at the pluses and minuses of remote, in-person and hybrid workshops, according to Steph Cruchon and me.
Tune up your next workshop by tuning into yourself
The thing about showing up to facilitate and guide people is that our ability to lead relies heavily on our ability to show up for ourselves first and foremost. Here are some ways facilitators can better support their minds and bodies before, during and after leading a session
3 creative sketching exercises to include in your next workshop
Engaging your team’s creative prowess is key to unlocking new ideas and uncovering solutions. To help them get there, your workshop design should include activities that encourage people to feel empowered when drawing, or suss out if an idea is worth exploring further, or get unstuck when new or different ideas just aren’t coming naturally. Here are three sketching exercises I like to use for design workshops, and that you can borrow for your next session.
The missing step you’ll want to include in your next brainstorming workshop
Most of us have participated in a brainstorm before: ideas bounce around the room, every option is captured, and the output is a big list of possibilities. So, how do you narrow down the prospects to identify the most viable ideas that will actually move the needle for your business? I came up with my own formula to tackle this challenge, which I’m breaking down here in hopes it helps your teams find clarity sooner, and identify the best solution to the problem at hand.
5 tips for living and working with ease this summer
I’ve made it my mission to bring more ease into more areas of my life this year. I’ve found that it’s difficult to meet challenges with ease at first, but once you get into the rhythm the attitude is contagious and pays dividends, both personally and professionally. Here’s what I’ve been practicing every day.
Frustrated by domineering behavior in your meetings? Here’s how to keep it in check (most of the time)
How do meeting leaders and workshop facilitators make sure teams can collaborate and produce their best work without being bulldozed by someone loud and intimidating? A bit of effort before and during a session can keep things running well and reduce the likelihood that this type of behavior will emerge from participants. And when it does, I’ve got tips for that too.
The survival guide to your first workshop
If you’re new to leading workshops, this survival guide is for you. It also has a few good reminders and nontraditional suggestions for facilitators who have been at it for a while. I know it can feel like a high-stakes game, but there are specific actions you can take to manage the experience for yourself and your participants (whether you’re leading your first or fiftieth workshop). Here are my top nine tips for a better workshop.
Why I’ve stayed a company of one
Does growth create opportunity? Absolutely. But is it the best and only way to run a business? Absolutely not. Here’s why I intentionally choose solopreneurship year after year.
Icebreakers you can steal for a better meeting (I promise)
What kicks off a day of collaborative work on a good note? How do you create a sense of camaraderie amongst colleagues or perfect strangers? The truth is simple: icebreakers. I know there’s a perception that they’re old school, or fluffy, or even cheesy. But that’s only if you aren’t using them correctly. Here are three common scenarios in which icebreakers are particularly helpful, along with specific examples so you can copy and paste them into your next session.
5 ways to access the inner creative in every team member
Great facilitators can design their workshops to diffuse the thinking that only some people are creative, no matter their title. These are the five methods I bake into my workshops to ensure every team member is allowed to tap into their creative prowess.