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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.
I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.
How to Align Your Team Before Year-End: 5 Leadership Moves to Make in October
Between holidays, vacations, and general year-end fatigue, the window between Thanksgiving and New Year’s can turn into a murky holding pattern. But it’s only October, which means there’s time to get ahead of this potential pitfall! Here are 5 leadership moves you can make right now to align your team before the end of the year.
3 workshop methods to dissolve resistance among teams and foster better collaboration
Use these facilitation methods to unify, empower, and activate teams that are dispersed, fragmented, remote, or disengaged. You can copy/paste these activities into your next worksop to get your team out of the weeds, dissolve or soften resistance, and re-energize the group.
A survival guide for Product Managers working with challenging stakeholders
In a perfect world, we'd have perfect professional chemistry with all of our colleagues. But alas, it's not a perfect world—not even close. Fortunately, even if there are certain stakeholders you mesh with less than others, it's almost always possible to overcome personality clash and find a way forward. Here are the tips I've found to be most helpful for working with, not against, your most difficult teammates.
3 facilitation techniques for effective group decision making
Helping teams make decisions can be a complex process when there are various group dynamics, cultural quirks, and political intricacies at play. But it doesn't have to be. Let’s explore a few essential facilitation techniques that empower groups to harness their collective wisdom, navigate challenges, and arrive at well-informed decisions.
Assets & Liabilities: My go-to method for taking inventory with teams
Assets and liabilities is an exercise I often facilitate with teams to take an inventory and drive a shared understanding of what’s working for and against the team. It’s super straightforward and something you can include in many endeavors, from strategic planning workshops and idea-generation sessions, to prototyping workshops.
Frustrated by domineering behavior in your meetings? Here’s how to keep it in check (most of the time)
How do meeting leaders and workshop facilitators make sure teams can collaborate and produce their best work without being bulldozed by someone loud and intimidating? A bit of effort before and during a session can keep things running well and reduce the likelihood that this type of behavior will emerge from participants. And when it does, I’ve got tips for that too.
How to move your team from dysfunction to action
The most fruitful teams know their purpose, what their responsibilities are, and have a sense of camaraderie with their colleagues. When these dimensions align, people perform better (which is good for both them and the company alike). But how do we get teams to get along? Cooperation doesn’t come at the snap of a finger — it’s cultivated with intention and is the precursor to everything else.
Don’t let stakeholders shut down your creativity
If you lead workshops and Design Sprints, you’ll need to involve key decision makers in the process so that it’s constructive rather than disruptive. Having a formula to handle these situation is especially important when working with big orgs. Check out my approach to the process so that your experience feels constructive and controlled.
Getting from stuck to prototype with a Design Sprint
The most remarkable part about facilitating a Design Sprint is the ability to move from stuck to prototype in a handful of days regardless of the specifics, team politics, or challenges. Here are three steps to get there.
Decide and conquer
If you don’t decide to try new things, you stay where you are today. This may be safe for a period of time but not forever. Change is necessary. To change, you must decide, commit and act on that.