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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.

I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.

Win a seat at my next workshop

When each of us thrive, we all thrive, and from this spirit my Sprint For Good program was born. The program is a way to bring deserving organizations and missions a chance to meaningfully move their business, product and/or service forward. That includes the opportunity to participate in full-blown Design Sprints, Strategic Planning Sessions, and more.

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How to nail the feedback loop

I’ve curated a list of 3 principles that will help you nail the facilitation of customer interviews, manage different personalities, and extract the quality feedback you need to move your product or business idea forward. When we share insights with each other, we all benefit! And it all starts with a proven process.

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Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

How to work less this summer

Time for reflection, recharging, and independent play are top of my priority list this summer, along with some offline projects that require hands-on labor. In order to create space for these, I’ve had to practice setting boundaries and saying “no” to some things, which is challenging, but the overall result is that I have more control over my capacity and can focus on the non-work activities that are a priority for me this summer. Here’s a list of the practices that help me navigate this balance.

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Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

Can we give our kids more agency while still holding the reins?

I can’t help but draw on my experience as a facilitator to examine how the methods I use when leading Design Sprints and workshops might be helpful in navigating life with a child, and creating more communication pathways for us. I’ve found a handful of things work really well for our family and give our daughter more agency to participate in creating plans, communicate with us, and keep us present with one another.

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Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

What are you attracted to?

I believe we can be the architects of the future we want, and that often means swapping a passive manifestation mindset for a more proactive approach. When I think back to the time I felt ready to do something new, I moved from uncertainty to a clear “yes” after taking an active role in the 3-step process, which looked something like this.

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Design Sprints, Facilitation Resources Jackie Colburn Design Sprints, Facilitation Resources Jackie Colburn

How to prep your team for a Design Sprint

Use these approaches and navigational tools to help eliminate surprises, and align the team so everyone is on a similar page heading into the Design Sprint. Humans are creatures of habit, so taking some of the uncertainty out of this major schedule change help folks show up with positive attitudes ready to work toward an outcome.

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A facilitator’s tips for protecting your energy

Whether you’re leading an hourlong workshop or a five-day Design Sprint, there are a few things you can do to protect yourself from feeling emotionally drained and completely exhausted. My hope in sharing these 3 steps — which are my own learnings that I practice every day— is that they save you from feeling burnt out and get you back to the things you love.

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