One of the biggest leadership traps is believing that progress requires consensus. But the challenge isn't getting everyone to think alike. It's learning how to communicate, make decisions, and build momentum when they don't. Here are three mindsets that will help you approach this conundrum with more ease and success.

When we hear the word planning, we usually think of solutions, timelines, and next steps. But what about the pre-work? If you want to build a foundation for real change, I recommend having three important conversations at the leadership level before your full-team gathering. Learn about them here, and get access to a list of questions you can borrow for your own conversations.

Leadership requires judgment and direction. Facilitation requires neutrality and mechanics. When one person tackles both simultaneously, progress suffers. This article explores why the balance is so challenging, and the importance and benefits of separating the roles.

Being able to give direct feedback is one of the most important aspects of leadership. It can sometimes feel easier to dodge direct language or soften our words too much because we think we’re being kind. But, as Brené Brown reminds us, “Clear is kind. Unclear is unkind.” Let’s talk about what it looks like to be clear and kind, along with 5 ways to give feedback more effectively.

The best leaders are more focused on asking questions than leading with answers. In this article, I’ll share some researched-backed evidence for this mindset, along with practical, facilitator-approved advice for asking better questions and leading with inquiry.

When conflict arises in work and life, it can seem easier to ignore or divert, but finding middle ground helps us become more resilient, better communicators and de-escalators, and better at embracing diverse perspectives. In this article, you’ll learn facilitator-approved tools and mindsets to better navigate hard conversations at work and in your personal life.

Whether you’ve been facilitating for a while, or are just dipping your toe in, these 5 superpowers will help elevate your ability to successfully guide people through the winding road of decision making, ideation, and problem solving, all in the spirit of helping them do their best work.

Empowered teams consistently outperform their counterparts—and an empowered team is only possible with the right leadership behaviors. In this article, my goal is to help you unlock the superpower that will help you cultivate more empowered teams. This advice is rooted in my work as a facilitator and the observations I’ve made working with teams of all types and sizes, as well as their leaders. 

Small and fractional teams need to collaborate differently than their counterparts in order to be effective. In this article, I share the secret to setting your teams up to do their best work and build momentum, along with an exercise you can replicate with your own team to unify the group.

How many times have you dreaded having a hard conversation, or over-thought how it might transpire in anticipation of it being difficult, uncomfortable, or unproductive? The inevitability is that most of us will have a hard conversation at some point in the not too distant future. So, what can we do to make them better? This article includes 4 practical approaches we can start using today to make our interactions more productive.

If you’re a leader kicking off a new project with your team, or ideating on a new product your company could launch, it’s essential to be intentional about how you plan for and guide collaborative sessions to make them a success. Apply these five facilitation learnings to your work to ramp up the effectiveness of your collaborative sessions, and have a more powerful impact on the teams you lead.

Design Sprints have the incredible ability to unlock the full potential of a team’s creativity and push innovation to new heights – that’s why they’re such a powerful leadership tool. After nearly eight years of facilitating Design Sprints, I can confidently say they’re just as effective now as they ever were. If you’re having a hard time getting over the commitment hump, here are 5 reasons why you really can’t afford not to Sprint with your team.