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Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.
I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.
The key to accelerating a project or idea when your team is stuck
When teams are stuck in the weeds it’s usually not because any one person failed to do their job, or because the group isn’t capable. It’s simply because the team doesn’t have the right tools to unlock the answers. This is why it’s so critical to bring in reinforcements when you’re having trouble accelerating a project or idea.
Your secret superpower for facilitation
At the beginning of my facilitation career I felt vulnerable leading sessions because I thought I should know every answer, and I took it personally if things detoured from the original plan. Now I know that these are classic characteristics of a Performance Mindset and they often stand in the way of effective leadership and team success. Being able to unlock possibility requires a shift in your attitude across several dimensions.
Make meetings work smarter, not harder
How can we make meetings the productive, efficient, good-natured gatherings they were intended to be? My answer: never head into a meeting without an understanding of where we intend to go together. Here are some specific tactics to make this dream a reality for both meeting attendees and organizers.
6 ways to help people feel more comfortable in meetings
Comfort is physical, mental and emotional. It’s applicable to introverts and extroverts. And it’s something that facilitators should prioritize cultivating. Why? Because a group of comfortable humans is more likely to produce / co-create / unlock their best work yet. Leverage these 6 methods at your next session and see if you observe a difference.
The only tool you need to prep for your next workshop
If you find yourself organizing meetings, planning workshops, and project kickoffs, and need a little support outlining who, what, when, where and why, this worksheet is your new best friend. Learn how I use it and download the template for free.
6 signs that you might be a facilitator
Many of us may already demonstrate facilitator tendencies naturally without even knowing it. Whether you’re looking for a career change, or simply feel curious about cultivating this skillset, these six behaviors might indicate that facilitation is in your DNA.
The best 2022 reads for being better at being human
This reading list is for folks who want to forge deeper connections with the people in their lives, manage personal and professional time differently, and learn about tools that can expand our emotional vocabularies and redefine what it means to rest and relax. I’d be surprised if you don’t experience the positive impacts of these books and their tools across every sphere of your life, from personal to professional, and beyond.
Can meetings be more inclusive for all, not just those at the top?
Workshop methods that can be applied to meetings so we can be more intentional about how the diverse voices in the room are heard and represented.
Don’t let stakeholders shut down your creativity
If you lead workshops and Design Sprints, you’ll need to involve key decision makers in the process so that it’s constructive rather than disruptive. Having a formula to handle these situation is especially important when working with big orgs. Check out my approach to the process so that your experience feels constructive and controlled.
Shake up your routine in the name of creativity
At what point do our beloved routines become creativity suckers? Doing the same thing day in and day out is great for managing risk, but it often comes at a cost to innovation, originality, and stimulation. Whether you’re seeking a personal or professional burst of creativity, these three tips offer accessible ways to refresh your outlook and attitude.
Support for kids’ mental health amidst a pandemic
How a Strategic Planning & Roadmapping Session helped an essential program adapt and evolve in a very short amount of time to support the growth of the business.
Why bad design = bad human experience
A lot of software is designed without consideration for the people who use it. (I know, it’s shocking.) Too often, we forget the power and potential impact we have on people’s daily lives when designing tools they’ll use every day. So, try some of these ideas out. Lead with the intention of doing meaningful work. Because a good design can mean a better day for someone at work and a better day can mean… everything.