Hello, and welcome!

Want to stay in the know on my latest writing? Subscribe.
Interested in working together? Drop me a note.

Whether you're facilitating workshops, leading teams, or navigating complex decisions, here you'll find practical tools, frameworks, and lessons drawn from my real-world work with leadership teams and organizations.

I'm Jackie Colburn. Strategist, facilitator, human.
For nearly two decades, I've partnered with teams across industries to navigate complexity, unlock possibilities, and design a better way forward.

Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

Resources to help you walk away from burnout

A few months ago, I shared an honest account of how I got into and managed to walk away from burnout. I never imagined that sharing my story would reach 20K+ people and receive so many replies. In response to all the emails and messages, I put together a list of suggestions and resources for beating burnout. Take what works and leave the rest!

Read More
Leadership & Team Coaching Jackie Colburn Leadership & Team Coaching Jackie Colburn

How to have hard conversations: The 4-step guide

How many times have you dreaded having a hard conversation, or over-thought how it might transpire in anticipation of it being difficult, uncomfortable, or unproductive? The inevitability is that most of us will have a hard conversation at some point in the not too distant future. So, what can we do to make them better? This article includes 4 practical approaches we can start using today to make our interactions more productive.

Read More
Leadership & Team Coaching Jackie Colburn Leadership & Team Coaching Jackie Colburn

5 tips for leaders who want to get more out of team collaboration

If you’re a leader kicking off a new project with your team, or ideating on a new product your company could launch, it’s essential to be intentional about how you plan for and guide collaborative sessions to make them a success. Apply these five facilitation learnings to your work to ramp up the effectiveness of your collaborative sessions, and have a more powerful impact on the teams you lead.

Read More

5 reasons leaders should love Design Sprints (and use them!)

Design Sprints have the incredible ability to unlock the full potential of a team’s creativity and push innovation to new heights – that’s why they’re such a powerful leadership tool. After nearly eight years of facilitating Design Sprints, I can confidently say they’re just as effective now as they ever were. If you’re having a hard time getting over the commitment hump, here are 5 reasons why you really can’t afford not to Sprint with your team.

Read More

How to name a product: From brainstorm to buzzworthy

Naming a new product isn’t easy, but it doesn’t have to be painful. It can be tempting to slap an acronym on it and call it a day, but taking time to come up with the perfect name is truly worth the effort. Here are my tips for picking a great product name, and a guide to get you get started on the naming process with your team.

Read More

What do workshop facilitators do?

Most workshops and complex problem-solving endeavors are far more successful with a facilitator present. So, what is it about a great facilitator that unlocks this potential? Check out the three key abilities that a great facilitator brings to the table – think of them as the ingredients that, when present, make a workshop feel fruitful and satisfying.

Read More

A survival guide for Product Managers working with challenging stakeholders

In a perfect world, we'd have perfect professional chemistry with all of our colleagues. But alas, it's not a perfect world—not even close. Fortunately, even if there are certain stakeholders you mesh with less than others, it's almost always possible to overcome personality clash and find a way forward. Here are the tips I've found to be most helpful for working with, not against, your most difficult teammates.

Read More
Resilience & Balance Jackie Colburn Resilience & Balance Jackie Colburn

How I walked away from burnout (and 3 tips to help you do the same)

How did a self-care promoting, work-life-balance advocate wake up one day and realize that burnout had gripped my life? And what could I do to escape the cycle and find a new, more sustainable way of being? This is the story of my “burnout intervention” and how I’ve spent the last year of my life making a concerted effort to break free from the toxic cycle.

Read More

Reach out to see how we might partner.